Terms and Conditions - Landscapers Canary Wharf
Welcome to our landscaping services in Canary Wharf. By engaging our services, you agree to abide by the following Terms and Conditions. Please read them carefully to understand your rights and obligations.
1. Scope of Services
Our landscaping services include, but are not limited to, garden design, maintenance, installation of outdoor features, and consultation services. We strive to deliver high-quality workmanship tailored to your specific needs.
1.1 Service Details
- Garden Design: Customized plans to enhance your outdoor space.
- Maintenance: Regular upkeep including mowing, pruning, and fertilizing.
- Installation: Setting up patios, pathways, irrigation systems, and lighting.
2. Booking and Scheduling
To secure our services, clients must schedule appointments in advance. We recommend booking at least two weeks ahead to ensure availability.
2.1 Cancellation Policy
If you need to cancel or reschedule an appointment, please notify us at least 48 hours in advance. Cancellations made within 48 hours may incur a fee.
3. Payment Terms
Payment is due upon completion of the service unless otherwise agreed upon in writing. We accept various payment methods, including bank transfers, credit cards, and cash.
3.1 Pricing and Estimates
All service estimates are provided based on the initial assessment of your property. Any additional work required will be discussed and approved before proceeding.
4. Client Responsibilities
Clients are responsible for ensuring that the work area is accessible and free from any potential hazards. Additionally, providing clear instructions and expectations helps us deliver the best results.
4.1 Property Access
Clients must provide access to all areas where services will be performed. This includes ensuring that gates are unlocked and necessary permissions are obtained.
5. Liability and Insurance
While we take all necessary precautions to prevent accidents, we are not liable for any damage caused by unforeseen circumstances. We carry comprehensive insurance to cover any accidental damage during our services.
5.1 Damage and Repairs
In the unlikely event of property damage, please notify us immediately. We will assess the situation and undertake necessary repairs promptly.
6. Warranties and Guarantees
We offer warranties on our workmanship to ensure client satisfaction. Specific warranty terms vary depending on the service provided.
6.1 Limited Warranty
Our limited warranty covers defects in workmanship for a period of 12 months from the date of service completion. This does not cover damage due to natural wear and tear or client negligence.
7. Termination of Services
Either party may terminate the service agreement with written notice. Upon termination, the client is responsible for payment for all services rendered up to the termination date.
7.1 Termination Procedures
To terminate the agreement, provide written notice detailing the reason for termination. We will acknowledge receipt and discuss any outstanding matters.
8. Privacy Policy
We are committed to protecting your privacy. All personal information collected is used solely for service provision and is not shared with third parties without your consent.
8.1 Data Protection
Your data is stored securely and is accessible only to authorized personnel. We comply with all relevant data protection regulations.
9. Dispute Resolution
In the event of a disagreement, we aim to resolve issues amicably through direct communication. If necessary, mediation or arbitration may be pursued to settle disputes.
9.1 Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any legal actions arising from these terms will be subject to the jurisdiction of the UK courts.
10. Amendments to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the new terms.
10.1 Notification of Changes
Updates will be communicated via email or through our official communication channels. It is the client's responsibility to stay informed about any changes.
11. Intellectual Property
All designs, plans, and materials created by us remain our intellectual property. Clients are granted a limited license to use these materials for personal purposes.
11.1 Usage Rights
Clients may not reproduce, distribute, or modify our designs without explicit written consent. Unauthorized use may result in legal action.
12. Force Majeure
We are not liable for delays or failures in service caused by events beyond our control, such as natural disasters, pandemics, or governmental restrictions.
12.1 Notification of Force Majeure
In the event of a force majeure situation, we will notify clients promptly and discuss alternative arrangements or rescheduling options.
13. Subcontracting
We may engage subcontractors to perform certain services. All subcontractors are bound by the same Terms and Conditions and quality standards as our company.
13.1 Subcontractor Responsibilities
Subcontractors are required to maintain confidentiality, uphold service quality, and adhere to agreed-upon schedules.
14. Indemnification
Clients agree to indemnify and hold us harmless from any claims, damages, or expenses arising from their use of our services, except in cases of gross negligence or intentional misconduct on our part.
14.1 Scope of Indemnification
Indemnification covers legal costs, damages, and any other expenses related to claims arising from service use, provided there is no negligence on our end.
15. Severability
If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will continue in full effect.
15.1 Validity of Provisions
Each term is independent, ensuring that the invalidity of one does not impact the validity of others.
16. Entire Agreement
These Terms and Conditions constitute the entire agreement between the client and our landscaping services, superseding all prior agreements or understandings.
16.1 Amendments and Additions
Any amendments or additions to this agreement must be made in writing and signed by both parties to be considered valid.
17. Acceptance of Terms
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
We appreciate your business and are committed to providing exceptional landscaping services in Canary Wharf. Should you have any questions or require further clarification regarding these terms, please feel free to reach out to us.